Last updated: 26 January 2026

Chamtaburu Eco Village (“we”, “our”, “us”) operates the Chamtaburu Eco Village application and related services (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect user information when you use our App or interact with us via Facebook and WhatsApp services.

1. Information We Collect

We may collect the following information when you interact with our App or communicate with us:

• Name
• Mobile phone number
• WhatsApp messages and communication content
• Booking or inquiry-related information
• Facebook public profile information (if applicable)
• Any information voluntarily provided by the user

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to inquiries and provide customer support
• To manage bookings, reservations, and guest communication
• To send important updates, confirmations, or service-related messages
• To improve our services and user experience
• To comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Use of Facebook and WhatsApp APIs

Our App uses Meta (Facebook and WhatsApp) APIs to enable communication and service-related messaging.
Data shared through these platforms is processed in accordance with Meta’s Platform Policies and this Privacy Policy.

4. Data Sharing and Disclosure

We may share user data only in the following cases:

• With service providers strictly for operational purposes
• When required by law or legal process
• To protect our rights, property, or safety

We do not share personal data for advertising or marketing without user consent.

5. Data Storage and Security

We implement reasonable technical and organizational measures to protect user data from unauthorized access, loss, misuse, or alteration.
User data is stored securely and accessed only by authorized personnel.

6. Data Retention

We retain user data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
When data is no longer needed, it is securely deleted.

7. User Rights

Users have the right to:

• Request access to their personal data
• Request correction or deletion of their data
• Withdraw consent for communication at any time

8. Data Deletion Instructions

Users may request deletion of their personal data by sending an email to:

📧 chamtaburuecovillage@gmail.com

Please include your name and registered phone number in the request.
We will process deletion requests within a reasonable timeframe.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 chamtaburuecovillage@gmail.com